VIPT Concierge Physical Therapy –
Nondiscrimination Notice
VIPT Concierge Physical Therapy complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, gender identity, or sexual orientation. We are committed to providing inclusive, respectful, and equitable care to all individuals regardless of background or identity.
VIPT Concierge Physical Therapy does not exclude, deny services to, or otherwise treat people differently because of any protected characteristic.
If you require language assistance, auxiliary aids, or accessible services, please contact VIPT Concierge Physical Therapy directly. TTY users may dial 711 for telecommunications support.
How to File a Grievance
If you believe VIPT Concierge Physical Therapy has failed to provide appropriate services or has discriminated on the basis of race, color, national origin, age, disability, sex, gender identity, or sexual orientation, you have the right to file a grievance.
Grievances can be submitted by mail, email, or fax. If you need assistance in filing a grievance, a member of our team is available to help you through the process.
You may also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Mail:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019
TDD: (800) 537-7697
Forms: https://www.hhs.gov/ocr/office/file/index.html
Language Assistance Services
English:
ATTENTION: Language assistance services are available to you at no cost. Call (800) 826-2862 (TTY: 711).
Spanish / Español:
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (800) 826-2862 (TTY: 711).